While getting this house ready to sell over the last year, I have dealt with a lot of people and businesses: two different painters, mudjackers, brick masons, flooring people, granite counter top people, backsplash/tile people, bathroom shower people, appliance people, plumbers, lighting people, and more. People don’t come any better than Chris Allerton and Zach Loftus. I could tell almost immediately after the initial hand shake that these guys really cared!! They really listened to my concerns and didn’t blow anything off. Equally important, they did a great job installing the beautiful new storm door and explaining how it works!! While I am moving, I am staying in Papillion. When I need help with a door, you can bet I will be calling Chris and Zach. I have friends and a son who are home owners to whom I will also recommend Chris and Zach at Millard Lumber. Thanks guys for an outstanding job!!
Sandy Arrance • Papillion, NEWe can't say enough about Joanie and the transformation she created for our kitchen. We went in a very general idea what we wanted and from that she created our beautiful kitchen that was so much more than we could have ever envisioned possible. We talked to other designers but no one came even close to Joanie's design, we loved it the moment we saw it, she took our limited ideas and created the perfect kitchen for us. As we worked through the final design decisions she was always calm and patient, listening and guiding. I will stress patient because we occasionally had trouble making a decision, but we did come to realize we always came back to Joanie's original suggestion! A kitchen remodel can be very stressful but Joanie was always so friendly and pleasant, relieving a lot of our stress. By the end we felt like she was more of a friend than just our kitchen designer. Millard Lumber was also great to work with and carries quality items. Joanie recommended our contractor and he was excellent as well. We have gotten nothing but compliments on our kitchen! And after 2 years we love it more all the time! We are planning another project and we wouldn't consider going to anyone but Joanie. We give Joanie the highest recommendation possible!!!
Jean Sharif-Kashani • Omaha, NEYour pride and professionalism on the design and layout of the wall panels, as well as delivery time frame of this project, has been outstanding. I want to give a special thanks to Beth Flack and Andy Hinman for their willingness to answer questions and phone calls on short notice and ask for our opinions on some of the design factors that have gone into this project. Rod Williamson has done an excellent job of hiring the framing crew; his crew has done an excellent job in framing of the Mainstay Hotel project with only having a four to five man crew for most of the project. Doug Schmidt has kept in constant contact as the project has developed, both in phone and onsite visits. Doug has also answered questions in timely manner and assisted on problem resolution as they have arrived, although we haven’t had any major problems. I look forward to doing further projects with Millard Lumber as we are beginning to develop some large projects for future work.
Project Manager, Mehring Constr. • Grand Island, NEI will be using a transparent, or semi-transparent stain on my new deck. When I recently needed treated pine 4x4's for my deck supports, I was told that Millard Lumber is one of only two businesses in town where you can get treated pine four by fours that are not cedar stained. The first store I visited had extremely poor quality treated pine lumber for decks. I couldn't even find two 4x4 deck support posts that were fairly clear. If I found a fairly clear one, it was warped or had the edges gouged or scraped off. Most were full of large knots and heavy dark graining. I then went to Millard Lumber, but the lights in the warehouse were already turned off as they were about to close. I needed the posts for work to start early in the morning. The guy at Millard Lumber actually took me into the dark warehouse and held his cell phone up to light the pallet so I could pick them out. I easily found four nice ones. Wow. How is that for service!
Lindy • Omaha, NEOur kitchen remodel began with attending a kitchen project information talk at Millard Lumber. We then scheduled an appointment with designer Joanie Fredenburg and she led us through the process. After visiting our home, taking measurements, and noting our design style, she began to develop a custom plan for our kitchen. We changed the placement of appliances, ordered new cabinets, countertops, and flooring. We used a contractor that she recommended and he took it from there! Joanie has an excellent eye for design, including the ability to seamlessly marry a new kitchen to our life style and decor. We so enjoyed working with her and would highly recommend her to anyone undertaking this project.
Barb Berg • Papillion, NEWe had an exemplary experience with your team at Millard Lumber. Michelle and Michael made our experience exciting, pleasurable, and without stress (grin)! We initially went to [another area store]. We spent four hours making our selections and were promised we'd have pricing and availability to us within a week. Two weeks went by—along with several calls and emails—and we didn’t get any response. Needless to say, we were miffed that we had lost valuable days in our remodeling timeline. We were then directed by friends to Millard Lumber. Your team took our floorplans, listened to our wants, perused our tear sheets to better understand our aesthetic, and zeroed in on the right style. Most importantly, the steered us to brands that they knew would have what we wanted in-stock for a quick ship. This was so important and such a relief to know that we were working with a team that was making the extra effort to help us meet our deadlines. Upon arrival, we realized we had [inadvertently] ordered hinges with the company logo on the visible side of the hinge. Michael Foley took time calling vendors looking for square, polished brass hinges with finials that did NOT have any logos. He took back the old hinges and rush shipped the new ones. It was a completely turnkey experience! We already recommend Millard Lumber to all our friends and urge folks to work with your outstanding team! Millard Lumber is, without a doubt, the best resource in Omaha to find hardware! Our experience exceeded our expectations!
As We Live & Eat • Omaha, NEDuring the recent complete remodel of our 1938 home, we needed to replace all our windows and all our exterior doors. Millard Lumber Inc. was the right choice from start to finish! Its staff, led by Tom Janing, came to our home and discussed the available options based on the age and style of our home and the framing of the windows. Tom then measured each window with great accuracy and made sure I saw the order before it was placed, so I could review the number of windows and our hardware selection. All of our Andersen Windows arrived on time – not in multiple shipments or with mistakes. Tom was onsite with his staff the day of installation of our 27 windows. Each window was replaced as it was removed so there was minimal disruption to our home. The Millard Lumber staff was professional and treated my home as if it was their own. They worked quickly and with great efficiency to complete the project promptly. The Andersen Windows Millard Lumber helped us select are one of the best features of our remodel project. I would recommend Millard Lumber to anyone needing to replace their windows whether a remodel or building a new home. Millard Lumber's workmanship is superior!
Mary Lou • Omaha, NEI just wanted you to know how impressed I have been with your Technician, Chris Allerton. He fixed my patio door and installed two new dead bolt locks for me. From the very first time he came to my house, he has been courteous, has a very pleasant personality, very helpful, and a real expert at his job. He is a fine young man. I would recommend your company to anybody I know who needs your services. You should be so proud of him. He is a gem for Millard Lumber.
Donna Urbanski • Springfield, NEI worked with Don Rowe on my back deck and can't come up with enough good things to say about my experience. Plus, you'd be hard-pressed to find a family that does more philanthropically than the Russell/Boyd Clan!
Kirk Swartzbaugh • Omaha, NE